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.| Feature | Benefit |
|---|---|
| Process Management Console | Manage the life cycle of each process stage/milestone. Escalate where desired outcome is taking too long. |
| Resource Management | Advanced resource management allows process elements to be executed by any qualified available resource. |
| Parallel Processing | Sub processes can be executed in parallel with other process elements giving a reducing in overall processing time. |
| Supplier Management | External Resources can be notified electronically and their response updated and responded to in real time. |
| Knowledgebase | All Information at the Agents Fingertips allows quick decision making. |
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