In our classrooms, children are being taught how to code. Yet in our workplaces, adults can now build their own applications – without having to code. So what are the parallels? In this article, we look at the changing face of computer […]
“Give a man a fish, and you feed him for a day; teach him how to fish and you have fed him for a lifetime.” Can a BPM platform be compared to a fishing rod? We think so! Last week, Sales […]
We all know that giving customers what they want – even if they have to find it themselves – is the fastest route to customer satisfaction. So how does the average business create the seamless customer experience epitomised by Amazon et al? […]
Read how self service technology and workflow can turn your end users into your greatest advocates – and save businesses time and money in the process.
Do you need workflow software? Many businesses say “No – we’ve got it covered.” But how flexible are the workflows in your existing system? How well can it adapt to change? We’re not saying you need to replace what you have – whether […]
New to Business Process Management? Get back to the BPM Basics. The LEAP workflow platform contains a wealth of features designed to make your business more efficient. Learn about its key functionality and benefits in this comprehensive list.
Be Clear On BPM: Top 10 Commonly Used Terms Do you know your BAM from your BPM? Business process management has a whole language of its own. Our quick guide will help you decipher some of the most commonly used […]
5 Simple Ideas that Will Improve Your Efficiency Part 5 – Handling Workflows in the Real World The benefits of automating a well-worn, linear process are well established. But the real efficiency gains come from automating processes that happen outside those ‘closed loops’. The […]
Is data entry taking over? Do you spend precious time chasing colleagues for information? Are you fed up of sending spreadsheets back and forth to action simple tasks? If you have a manual process that you’d love to automate, then FLOvate workflow software […]
Do you spend 60% of your time dealing with just 10% of cases? Complaints, vacation requests, loan creating and policy binding: however many cases you manage in your business, there will inevitably be a significant percentage that don’t follow the ‘best-case scenario’. […]