What part does low-code play in digital transformation?

Digital transformation can be defined as the integration of technology into all aspects of an organisation. This transformation can look different business to business but will result in fundamental changes to business operating processes and how they interact with customers, Read more…

Best Practice Complaints Management

Best Practice Complaints Management: A FLOvate Guide Complaints processes vary by industry and organisation, and are often complex. As a result, your organisation may have to deal with multiple types of complaint, all with different data requirements and procedures. This Read more…

Are we at the dawn of the next AI winter?

Has the importance and impact of artificial intelligence (AI) been overhyped? What is meant by an AI winter? The benefits and reach of developing technologies are often oversold. The same can be said for AI, which has had many cycles of boom and bust. Huge promises are made, and we are told AI is going to impact every part of our lives.