Those of us who’ve taken a trip to the operating theatre know the rigour and complexity associated with ‘going under’. Even relatively small and routine operations involve teams of highly skilled people whose job it is to ensure that we emerge […]
In our classrooms, children are being taught how to code. Yet in our workplaces, adults can now build their own applications – without having to code. So what are the parallels? In this article, we look at the changing face of computer […]
As sponsors of this year’s Suffolk Top 100 Influencer project, we were asked: What are the key business challenges facing the Eastern region? Sean Brownell comments on his ‘Big 3’ covering Brexit, Digitisation and InsurTech.
We all know that giving customers what they want – even if they have to find it themselves – is the fastest route to customer satisfaction. So how does the average business create the seamless customer experience epitomised by Amazon et al? […]
Read how self service technology and workflow can turn your end users into your greatest advocates – and save businesses time and money in the process.
Be Clear On BPM: Top 10 Commonly Used Terms Do you know your BAM from your BPM? Business process management has a whole language of its own. Our quick guide will help you decipher some of the most commonly used […]
How can FS firms harness tech to meet the rising tide of regulation? We speak to Compliance Expert Stephen Cooper From MAR and MiFID II interrogation not to mention transaction reporting: Financial Services are beset by more regulation than ever. Yet disconnected systems and […]