Effective and Efficient Complaints Management. LEAP for Complaints Management will allow you to track, manage and learn from all your complaints, enabling you to follow industry best practices whether you follow a formal or informal process. Download the brochure to find out more.
Ten Steps to Better Complaint Handling: our infographic uncovers the ten secrets to increasing customer confidence in your business.
Keeping up-to-date with complaints handling regulations can be complex ... but what if it didn't have to be? Learn about how LEAP's flexible, configurable modules - including data management; workflow; communication tools; document management; and reporting - can help your business stay compliant and on top of your regulatory challenges.
Best Practice Complaints Management: A FLOvate Guide Complaints processes vary by industry and organisation, and are often complex. As a result, your organisation may have to deal with multiple types of complaint, all with different data requirements and procedures. This guide to best practice complaints management explains how the LEAP Read more…