Is AI smarter than Humans?

Is AI smarter than Humans? Machines can solve problems very effectively. Using software, we can perform analyses involving incredibly complex calculations many times faster than the most proficient mathematician. Accurate, yes. Fast, most definitely. But is AI smart? It depends how you define intelligence, explains Edwin Harrell of digital business Read more…

By Scott, ago

GDPR, software design, and implementation

GDPR, software design, and implementation: a process perspective Data controllers and data processors continue to remain under scrutiny in the post-GDPR world, with harsh fines for non-conformity. But enabling and maintaining compliance doesn’t have to be onerous, thanks to LEAP low-code software. In this article, we review the impact of Read more…

By Scott, ago

Should I Build Or Buy Software?

Build or Buy: when looking for a software solution to a business problem you traditionally have two choices. Licence a commercial product that may not meet all your requirements, or build a bespoke system at greater cost. We'd like to introduce you to a third option: LEAP low-code software.

By Scott, ago

Low Code Or No Code?

Low Code Or No Code? When it comes to process management solutions, low code software is superior to no code. FLOvate, behind the LEAP low-code business process management platform, explain why. Increasingly, senior management teams are looking to digitally transform their organisations. They are under pressure to move away from Read more…

By Scott, ago

What Is Process Improvement?

When I was asked to write this article, I thought I would look on the internet and see what definitions came up. I was more than a little disappointed, especially considering some of the sources. My fundamental criticism of the definitions I found is that they give you no idea of what has improved about the process. At a recent FLOvate workshop we asked the question ‘What is Process Improvement?’ We also asked with an opinion as to whether each factor identified was tactical (used to support strategic factors) or strategic?

By Scott, ago

What does that mean? Common tech terms explained

Acronyms, abbreviations and unusual words. Whenever you are introduced to a new world there are lots of terms that are mentioned on websites and in blogs that you are just expected to know. Here we list the meanings of some of the most common terms that can be found in the worlds of process automation and business software, in easy to understand, bitesize chunks. If there are additional terms that you come across that are not listed, please let us know and we will add them.

By Scott, ago

Process Cycle Time Reduction

Cycle time is the elapsed time between the start and end of a process. In processes where cycle time is important it is usually measured in days. Examples of these types of processes are mortgage application, insurance claim, grant application, finance application and complaints. Cycle time reduction enhances customer experience for multiple reasons. Read our article to learn more.

By Scott, ago

What Is Multi-Factor Authentication?

What Is Multi-Factor Authentication? Recent high-profile hacks and data breaches have increased the demand for more stringent security measures over customer data. One such measure is multi-factor authentication (MFA). We review what MFA is, and highlight four best practices for securing your processes from attack.   What Is Multi-Factor Authentication? Read more…

By Scott, ago

A Guide To Process Modelling

You have decided that you want to use software to automate one or more of your processes, to increase productivity, reduce inefficiencies and make businesses improvements. But, what do you do next?  How do you ensure that the new process is better, and you are not just continuing an inefficient process in a new way? To paraphrase a popular TV show, prepare, prepare, prepare. The work you do before you make a purchase or right a line of code can save you from making mistakes and wasting time and money down the line. Follow our eight-step guide to process planning for business improvements, and you won’t go far wrong.

By Scott, ago

What are workflows?

And why is it important to get them right? “The sequence of industrial, administrative, or other processes through which a piece of work passes from initiation to completion.” Oxford Dictionaries Workflows are made up of all the steps that need to be taken in order for a task to completed. Read more…

By Scott, ago